This article explains how to delete a photo from a client's contact record.
When uploading photos client records, you may find that you need to delete an incorrect or inadequate photo. To do this:
- Navigate to the client's contact record.
- Click on the Files tab. You may need to look for this option under More in the Details panel.
- Click on the View All text link.
- Click on the drop down arrow at the end of the row.
- Select Delete.
This will remove the photo from the system completely. Other options, such as Upload New Version or Remove from Record will leave a version of the photo on the system.